Paper quality matters. When it varies, waste and downtime increases. As a comprehensive manufacturer, Sonoco understands that a reliable paper supplier ensures you can confidently deliver paper products that meet customer expectations. Our detail-oriented team uses their industry expertise and specialized in-house testing capabilities to reduce scrap and ensure consistent runs.
Reduce Scrap
Prevent expensive quality problems with an experienced paper team that utilizes industry and sophisticated testing to ensure your production consistently runs from month to month.
Maximize Production with Paper Designed for End Use
Start production with paper designed to run on your machines at specific speeds with adhesives engineered for specific applications. Known for meeting customers' needs from the start, we minimize issues that could cause quality complaints. In fact, our 2024 customers returned or were credited on average an approximate 0.09% of their total spend.
Even when a paper issue occurs, our dedicated team promptly remedies it. Once a customer reports a problem, our team thoroughly documents for process improvement and reaches back out within 48 hours or less. Then, they launch an investigation and consistently contact the customer throughout the root-cause analysis.
Harness Industry and Specialized Paper Testing
Meet performance, industry and product standards with Sonoco’s robust testing abilities. Our mill network is equipped to perform all industry testing, and our state-of-the art centralized lab in Hartsville, South Carolina provides specialized proprietary testing that serves as a better indicator of successful material performance.
Ensure Consistent Runs
Mitigate issues that interrupt operations and increase costs. Known for constantly improving quality, our global mill network provides you with product that runs successfully from run to run.
Select the Right Product for Your Operations
Getting reliable paper when you need it eliminates paper issues when typical pain points occur — during machine adjustments, once employees change shifts, when levels of experience vary on the floor, etc.
Sonoco strengthens your operations with reliable paper that helps mills, operators and machines run efficiently and deliver products on time. Using 100% recycled fibers, we produce sustainable paper that performs well across your operations.
Address Production Issues as They Occur
Fix production problems when they happen — that’s how Sonoco operates. We closely monitor production to adjust and improve when problems occur rather than batching or backlogging complaints.
Drop your question by our team at any time thanks to our ‘open door’ policy. With ongoing weekly, monthly and quarterly customer meetings with our mill and division experts, we’re constantly engaging to collect feedback and conduct risk assessments.
Go to Customers with Quality Paper You Can Consistently Rely On
As a comprehensive paper provider, Sonoco is committed to delivering quality products you can reliably deliver to customers. Our over 125 years in the paper industry equip us to support your paper grade needs with world-class paper, machine and sustainability expertise. Learn more about Sonoco’s industrial paper offerings and capabilities!